Privacy Policy

Fragrance Haveli (referred to as "we", "us", or "our") is committed to protecting your privacy and handling your personal information with transparency and care. This Privacy Policy explains what information we collect, how we use it, when we may share it, and the rights you have regarding your data.

If you have any questions or concerns about your privacy or data usage, you may contact us at:

📩 rohitaggarwal99909@gmail.com
📞 99999 05551
📍 610/4, Krishna Gali No. 7, Near Maujpur Metro Station, Delhi – 110053, India

BY USING OUR WEBSITE

By visiting and using https://fragrance-haveli.myshopify.com/ (the “Website”) or any related platform where Fragrance Haveli products are sold, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy and our Terms & Conditions.

If you are under the age of 16, please obtain permission from a parent or guardian before sharing any personal information.

INFORMATION WE COLLECT & WHY WE COLLECT IT

We collect personal information when you:

  • Create an account

  • Place an order

  • Contact us for inquiries

  • Subscribe to newsletters

  • Participate in promotions

  • Browse our website

Personal Information We May Collect:

  • Full name

  • Phone number

  • Email address

  • Billing and shipping address

  • Payment details (not stored by us)

  • Identity/authentication verification data

  • Preferences, special occasions (optional)

How We Use This Information:

We use this information to:

  • Process and deliver your orders

  • Verify payments

  • Provide customer service

  • Communicate updates

  • Send promotional content (only with your consent)

  • Improve product recommendations

  • Enhance website functionality and user experience

Optional details (birthdays, perfume preferences, etc.) help us personalize your experience, but are not required.

DATA RETENTION & DELETION

We retain your information only as long as necessary for:

  • Fulfilling your orders

  • Legal compliance

  • Customer support

  • Operational business needs

You may request correction, deletion, or review of your data anytime by contacting:

📩 rohitaggarwal99909@gmail.com

SECURITY OF YOUR INFORMATION

We follow industry-standard security practices including:

  • SSL (Secure Socket Layer) encryption

  • Secure internal systems for data storage

  • Fraud detection measures

Please note: email communication is not encrypted, so avoid sending sensitive payment information via email.

DISCLOSURE OF INFORMATION

We do not sell, trade, or rent your personal information.

However, we may share limited data with trusted third parties only when necessary, such as:

  • Delivery partners

  • Payment processors

  • Shopify platform tools

  • Legal authorities (if required under Indian law)

Any disclosure is made with strict measures to ensure data protection.

THIRD-PARTY LINKS

Our Website may contain links to third-party sites. These external websites operate independently, and we are not responsible for their privacy practices. Please review their policies before interacting with them.

YOUR RIGHTS

You have the right to:

  • Access your personal data

  • Update or correct information

  • Request data deletion

  • Opt-out of marketing communications

You can manage your information through the My Account section or by emailing us.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically.
Revisions will be posted on this page, and continued use of our Website constitutes your acceptance of the updated terms.

GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

For further queries or concerns, please contact us anytime.